Total delivery time for an order in Mexico: The delivery time of orders will vary with respect to the geographical area where the USER resides, as well as the conditions and policies of the parcel companies with which CRISTALERÍA LA Única has current agreements.

Order processing: Order processing may take 1 to 2 days depending on the number of products that make up the order, their availability and volume. This is the time in which the order is generated and the product leaves our warehouses.

If the USER's order and respective payment is confirmed before 4:00 p.m., its shipment may be channeled the next business day (depending on the quantity of items requested).

Estimated delivery: Depends on the type of delivery, this time is counted from the moment the product leaves our warehouses and arrives at your home:

• Immediate delivery: the next day. • Standard: 3 to 5 business days.

Shipping costs will be covered by the USER, except for those where it is stated that CRISTALERÍA LA Única will cover them, however, the USER must consider that additional expenses such as reshipping, as well as those that apply due to the policies of the parcel delivery companies , must be covered by the user himself.

CRISTALERÍA LA Única makes shipments to the entire Mexican Republic, however, they are subject to the logistics coverage of the external parcel company in which case, the USER will be notified when the coverage is limited and/or restricted in their region of residence.

If the purchase exceeds 70kg, it will be sent through a logistics company previously agreed upon with the USER, and the service will have to be settled upon delivery of the product.